Skip to main content
  • Guest (Log in)
CCF-Project
Guest (Log in)

Public Services Level 2

  1. Home
  2. Courses
  3. Resources
  4. Public Services Level 2

Interactive CPD Resources for Teachers

Available Resources

Codes of Practice, Values and Standards in Public Services

View Description

Learn about stakeholders and codes of practice for public services. This course is ideal for intermediate learners.

View Objectives

  1. What the codes of practice are
  2. Stakeholders and what they do
  3. Seven principles of public life
  4. The importance of the principles

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Public Services and Equality

View Description

Learn about equality and how it affects people and public services. This course is ideal for intermediate learners.

View Objectives

  1. Equality
  2. What is equality
  3. How equality affects us and the public services

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - task

Public Services Affected by Finances and Social Inequality

View Description

Learn more about how public services are affected by finances and social inequity. This course is ideal for intermediate learners.

View Objectives

  1. Government finance
  2. Fire service
  3. Police
  4. Social inequality

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

The Cost of Equal Opportunities

View Description

Learn about the cost of implementing or not implementing equal opportunities measures. This course is ideal for intermediate learners.

View Objectives

  1. The cost of implementing equal opportunities
  2. The cost of not implementing equal opportunities
  3. Equal opportunity measures

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Why Public Services are in Place

View Description

Learn about why public services are important and what are the needs of a diverse society. This course is ideal for intermediate learners.

View Objectives

  1. Why public services are important
  2. What makes people diverse
  3. A range of reasons why public services are in place

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Worksheet

Public Services and Legislation

View Description

Learn about the legislation surrounding the public sector and equality duty. This course is ideal for intermediate learners.

View Objectives

  1. Public sector equality duty exceptions
  2. Types of legislation under the equality duty
  3. Policy and decision making processes

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Individual Rights (Equality and Discrimination)

View Description

Learn more about the right of public service users and why they are important. This course is ideal for intermediate learners.

View Objectives

  1. Public services users rights
  2. The importance of high quality public services and examples of this
  3. Why it is important to be treated without discrimination when using public services

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Individual Rights of Public Service Users Task

Individual Rights (Your Dignity)

View Description

Learn more about dignity and rights when using public services. This course is ideal for intermediate learners.

View Objectives

  1. Public services users rights
  2. Your right to consent to treatment when using the NHS
  3. Why it is important to have your dignity maintained when using public services

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Impact of the Growth of Information and Communications Technology

View Description

Learn more about growing information communication technology and the impact it has in society. This course is ideal for intermediate learners.

View Objectives

  1. The internet
  2. Accessing information
  3. Social media
  4. How do public services use social media?
  5. What are the benefits?

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Inequality

View Description

Learn about inequalities in society including poverty, health and age. This course is ideal for intermediate learners.

View Objectives

  1. What is inequality in society
  2. Inequality in economic status
  3. How economic inequality is measured
  4. The meaning of poverty
  5. inequality in health
  6. Inequality in age

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Inequality in Society Task

The Cost of Public Services

View Description

Learn how much public services cost and how charities contribute to them. This course is ideal for intermediate learners.

View Objectives

  1. How much public services cost the government
  2. The top three spending categories
  3. How charities contribute to public services

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Revision Session

View Description

This is a revision session covering a variety of topics concerning public services. This course is ideal for intermediate learners.

View Objectives

  1. This session will review everything that you have learnt over the previous sessions in public services

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Rights Within the Criminal Justice System

View Description

Learn more about rights within the criminal justice system. This course is ideal for intermediate learners.

View Objectives

  1. Legal representation
  2. Legal aid
  3. A fair trial

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Positive and Negative Aspects of Government Policy

View Description

Learn more about the positive and negative impacts of government policy on individuals. This course is ideal for intermediate learners.

View Objectives

  1. The government
  2. Education
  3. Minimum wage
  4. Social welfare

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Responsibility of Public Services Employees

View Description

Learn more about the different types of responsibilities Public Service employees have and the importance of these. This course is ideal for intermediate learners.

View Objectives

  1. Identify different Public Service responsibilities
  2. The importance of the responsibilities public service employees have

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Responsibilities of Citizens

View Description

Learn more about the responsibilities of citizens in the public services sector. This course is ideal for intermediate learners.

View Objectives

  1. They types of responsibilities citizens have
  2. Responsibilities that public service users have
  3. Identifying the different types of responsibilities that exist

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

The Impact of Change in Society

View Description

Learn more about the different changes in society and how these have impacted public services. This course is ideal for intermediate learners.

View Objectives

  1. Different changes that have happened in society
  2. How these changes in society have impacted on the Public Services
  3. Changes in demographics
  4. Ageing population
  5. Immigration changes

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - task

How Public Services Meet the Needs of Society

View Description

Learn more about the role of the public sector in areas such as education, criminal justice and leisure. This course is ideal for intermediate learners.

View Objectives

  1. Education
  2. Health
  3. Criminal justice
  4. Environment services
  5. Leisure
  6. Social welfare

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

How Public Services are Affected by Changes in Society

View Description

Learn more about how public services are affected by changes in society. This course is ideal for intermediate learners.

View Objectives

  1. Population growth
  2. Changes in use and levels
  3. Strains on Public Services
  4. Attitudes towards Public Services

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Discrimination

View Description

Learn about discrimination, protected characteristics and exceptions. This course is ideal for intermediate learners.

View Objectives

  1. What is discrimination?
  2. Protected characteristics
  3. Types of discrimination
  4. Exceptions

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Anti-Discrimination

View Description

Learn about anti-discrimination and how it can affect recruitment and training. This course is ideal for intermediate learners.

View Objectives

  1. What is anti-discrimination
  2. How anti-discrimination affects recruitment
  3. How anti-discrimination affects training
  4. How to deal with grievances

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Aspects of Citizenship

View Description

Learn more about what citizenship is and why it is important in society. This course is ideal for intermediate learners.

View Objectives

  1. Why citizenship is important in society
  2. The rights of citizens in society
  3. Citizenship and equality

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Impact of Public Services on Society

View Description

Learn about how public services are paid for and their impact on society. This course is ideal for intermediate learners.

View Objectives

  1. Paying for public services
  2. How public services are used
  3. Reforming public services

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Safety Responsibilities of Employers

View Description

Learn more about the different types of responsibilities employers have to maintain the safety of their employees and the public. This course is ideal for intermediate learners.

View Objectives

  1. The different types of responsibilities that employers in the public service have
  2. Why it is important that the employers in the public service have responsibilities and how they maintain these
  3. Safe working environment
  4. Whistleblowing

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - task

Promoting Good Citizenship

View Description

Learn more about the promotion of good citizenship in the public services sector. This course is ideal for intermediate learners.

View Objectives

  1. How public services promote good citizenship
  2. How when working in public services you will promote good citizenship

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - task

Human Rights and Public Services

View Description

Learn about the Human Rights Act 1998 and other legislation to protect your rights as a citizen. This course is ideal for intermediate learners.

View Objectives

  1. Human Rights Act 1998
  2. Other legislation (law) that protect your rights as a UK citizen

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Human Rights

View Description

Learn about human rights. This course is ideal for intermediate learners.

View Objectives

  1. The history and development of human rights in Europe and the UK
  2. Aspects of the law that protect human rights in the UK

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Equal Opportunities

View Description

Learn about equal opportunities and their impact. This course is ideal for intermediate learners.

View Objectives

  1. The public sector equality duty
  2. Equality duty functions
  3. Benefits of equal opportunities
  4. Equal duty requirements
  5. The impact of equal opportunities

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

How Surveillance is Used by Different Public Services

View Description

Learn more about how individuals and society are defended and protected. This course is ideal for intermediate learners.

View Objectives

  1. What is surveillance?
  2. Why do we need surveillance?
  3. How is surveillance used?

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Changes to the Ways Individuals and Society are Defended and Protected Task

Good Citizenship

View Description

Learn more about what good citizenship entails. This course is ideal for intermediate learners.

View Objectives

  1. How you can show respect for others and yourself
  2. How you can become a good citizen by participating in society and volunteering
  3. The qualities of good citizenship

Preview SCORM

View All Resources

Download SCORM package

Download Accessibility Document

Download - Task

Topic outline

  • Topic 1

    • Topic 2

      • Topic 3

        • Topic 4

          • Public Services Level 2
          • Topic 1
          • Topic 2
          • Topic 3
          • Topic 4
          • Home
          • Calendar
          How College Logo
          Contact us

          Blended Learning Consortium
          All Saints Building
          Deansway
          Worcester WR1 2JF

          (01527) 548833

          blc@howcollege.ac.uk

          BLC © 2020

          Data retention summary