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Interactive CPD Resources for Teachers

Available Resources

Codes of Practice, Values and Standards in Public Services

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Learn about stakeholders and codes of practice for public services. This course is ideal for intermediate learners.

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  1. What the codes of practice are
  2. Stakeholders and what they do
  3. Seven principles of public life
  4. The importance of the principles

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Public Services and Equality

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Learn about equality and how it affects people and public services. This course is ideal for intermediate learners.

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  1. Equality
  2. What is equality
  3. How equality affects us and the public services

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Public Services Affected by Finances and Social Inequality

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Learn more about how public services are affected by finances and social inequity. This course is ideal for intermediate learners.

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  1. Government finance
  2. Fire service
  3. Police
  4. Social inequality

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The Cost of Equal Opportunities

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Learn about the cost of implementing or not implementing equal opportunities measures. This course is ideal for intermediate learners.

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  1. The cost of implementing equal opportunities
  2. The cost of not implementing equal opportunities
  3. Equal opportunity measures

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Why Public Services are in Place

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Learn about why public services are important and what are the needs of a diverse society. This course is ideal for intermediate learners.

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  1. Why public services are important
  2. What makes people diverse
  3. A range of reasons why public services are in place

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Public Services and Legislation

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Learn about the legislation surrounding the public sector and equality duty. This course is ideal for intermediate learners.

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  1. Public sector equality duty exceptions
  2. Types of legislation under the equality duty
  3. Policy and decision making processes

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Individual Rights (Equality and Discrimination)

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Learn more about the right of public service users and why they are important. This course is ideal for intermediate learners.

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  1. Public services users rights
  2. The importance of high quality public services and examples of this
  3. Why it is important to be treated without discrimination when using public services

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Individual Rights (Your Dignity)

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Learn more about dignity and rights when using public services. This course is ideal for intermediate learners.

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  1. Public services users rights
  2. Your right to consent to treatment when using the NHS
  3. Why it is important to have your dignity maintained when using public services

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Impact of the Growth of Information and Communications Technology

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Learn more about growing information communication technology and the impact it has in society. This course is ideal for intermediate learners.

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  1. The internet
  2. Accessing information
  3. Social media
  4. How do public services use social media?
  5. What are the benefits?

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Inequality

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Learn about inequalities in society including poverty, health and age. This course is ideal for intermediate learners.

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  1. What is inequality in society
  2. Inequality in economic status
  3. How economic inequality is measured
  4. The meaning of poverty
  5. inequality in health
  6. Inequality in age

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The Cost of Public Services

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Learn how much public services cost and how charities contribute to them. This course is ideal for intermediate learners.

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  1. How much public services cost the government
  2. The top three spending categories
  3. How charities contribute to public services

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Revision Session

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Rights Within the Criminal Justice System

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Learn more about rights within the criminal justice system. This course is ideal for intermediate learners.

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  1. Legal representation
  2. Legal aid
  3. A fair trial

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Positive and Negative Aspects of Government Policy

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Learn more about the positive and negative impacts of government policy on individuals. This course is ideal for intermediate learners.

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  1. The government
  2. Education
  3. Minimum wage
  4. Social welfare

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Responsibility of Public Services Employees

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Learn more about the different types of responsibilities Public Service employees have and the importance of these. This course is ideal for intermediate learners.

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  1. Identify different Public Service responsibilities
  2. The importance of the responsibilities public service employees have

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Responsibilities of Citizens

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Learn more about the responsibilities of citizens in the public services sector. This course is ideal for intermediate learners.

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  1. They types of responsibilities citizens have
  2. Responsibilities that public service users have
  3. Identifying the different types of responsibilities that exist

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The Impact of Change in Society

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Learn more about the different changes in society and how these have impacted public services. This course is ideal for intermediate learners.

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  1. Different changes that have happened in society
  2. How these changes in society have impacted on the Public Services
  3. Changes in demographics
  4. Ageing population
  5. Immigration changes

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How Public Services Meet the Needs of Society

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Learn more about the role of the public sector in areas such as education, criminal justice and leisure. This course is ideal for intermediate learners.

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  1. Education
  2. Health
  3. Criminal justice
  4. Environment services
  5. Leisure
  6. Social welfare

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How Public Services are Affected by Changes in Society

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Learn more about how public services are affected by changes in society. This course is ideal for intermediate learners.

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  1. Population growth
  2. Changes in use and levels
  3. Strains on Public Services
  4. Attitudes towards Public Services

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Discrimination

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Learn about discrimination, protected characteristics and exceptions. This course is ideal for intermediate learners.

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  1. What is discrimination?
  2. Protected characteristics
  3. Types of discrimination
  4. Exceptions

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Anti-Discrimination

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Learn about anti-discrimination and how it can affect recruitment and training. This course is ideal for intermediate learners.

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  1. What is anti-discrimination
  2. How anti-discrimination affects recruitment
  3. How anti-discrimination affects training
  4. How to deal with grievances

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Aspects of Citizenship

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Learn more about what citizenship is and why it is important in society. This course is ideal for intermediate learners.

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  1. Why citizenship is important in society
  2. The rights of citizens in society
  3. Citizenship and equality

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Impact of Public Services on Society

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Learn about how public services are paid for and their impact on society. This course is ideal for intermediate learners.

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  1. Paying for public services
  2. How public services are used
  3. Reforming public services

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Safety Responsibilities of Employers

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Learn more about the different types of responsibilities employers have to maintain the safety of their employees and the public. This course is ideal for intermediate learners.

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  1. The different types of responsibilities that employers in the public service have
  2. Why it is important that the employers in the public service have responsibilities and how they maintain these
  3. Safe working environment
  4. Whistleblowing

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Promoting Good Citizenship

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Learn more about the promotion of good citizenship in the public services sector. This course is ideal for intermediate learners.

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  1. How public services promote good citizenship
  2. How when working in public services you will promote good citizenship

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Human Rights and Public Services

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Learn about the Human Rights Act 1998 and other legislation to protect your rights as a citizen. This course is ideal for intermediate learners.

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  1. Human Rights Act 1998
  2. Other legislation (law) that protect your rights as a UK citizen

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Human Rights

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Learn about human rights. This course is ideal for intermediate learners.

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  1. The history and development of human rights in Europe and the UK
  2. Aspects of the law that protect human rights in the UK

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Equal Opportunities

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Learn about equal opportunities and their impact. This course is ideal for intermediate learners.

View Objectives

  1. The public sector equality duty
  2. Equality duty functions
  3. Benefits of equal opportunities
  4. Equal duty requirements
  5. The impact of equal opportunities

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How Surveillance is Used by Different Public Services

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Learn more about how individuals and society are defended and protected. This course is ideal for intermediate learners.

View Objectives

  1. What is surveillance?
  2. Why do we need surveillance?
  3. How is surveillance used?

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Good Citizenship

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Learn more about what good citizenship entails. This course is ideal for intermediate learners.

View Objectives

  1. How you can show respect for others and yourself
  2. How you can become a good citizen by participating in society and volunteering
  3. The qualities of good citizenship

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How Public Services are Affected by Changes in Society

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Topic outline

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